SHIPPING & DELIVERY

ORDER PROCESSING

Orders can take up to 5 business days to process your order. Once we process and ship your order we will contact you for the tracking numbers. Some of our products may ship separately, please check the product's description. If you have any questions please feel free to email inquiry@emortalshop.com. We will try to respond to you as quick as we can. Thank you for your patience.

BILLING ADDRESSES

We only ship credit card orders to the billing address on file with the card company. If your order is a gift, please use PayPal as the method of payment. 

ORDERS OVER $100.00 USD

All orders over $100.00 USD receive free domestic shipping and will require a signature upon FedEx or USPS delivery. 

SALES TAX

Sales tax is charged for all orders shipped inside of California. Los Angeles sales tax is 9.5%. There is no sales tax charged for all orders shipped outside of California. 

SHIPPING

USA - We ship orders via FedEx Ground or USPS. Please allow 1-5 business days for shipping. Hawaii, APO and PO. Please allow 2-7 business days for shipping.

INTERNATIONAL - Currently we are not shipping outside of the United States.

REFUND POLICY

We accept returns for EXCHANGE or STORE CREDIT ONLY up to 10 business days from the delivery date. Returns will only be accepted if clothing is unworn/unused & with all tags attached. Please email sales@emortalshop.com with details on exchanging your item or items. Customers will be responsible for return shipping to EMORTAL. Once received, your exchange will be shipped free of charge.

Note: All Sale Items are Final Sale!

We will definitely work with you and if you have any questions with your order please email us at inquiry@emortalshop.com
Exchanges should be shipped to the following address: