PRIVACY POLICY

Last Updated: August 10, 2026

EMORTAL respects your privacy. This Privacy Policy describes how we collect, use, and share personal information when you visit, make a purchase from, or otherwise interact with emortalshop.com and services provided by EMORTAL.

By using our website, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

When you visit or make a purchase from EMORTAL, we may collect information you provide directly to us, including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and transaction information
• Customer account information
• Communications you send to us
• Marketing preferences

Payment information is processed through Shopify and our payment service providers. EMORTAL does not directly store your complete credit or debit card information.

We may also automatically collect certain information about your device and use of our website, including your IP address, browser type, device information, pages viewed, referring websites, and interactions with our website.

HOW WE USE YOUR INFORMATION

We may use personal information to:

• Process and fulfill orders
• Process payments and transactions
• Provide shipping and tracking information
• Communicate with you regarding your order
• Provide customer service
• Maintain customer accounts
• Prevent fraud and protect the security of our website
• Improve our website, products, and customer experience
• Send marketing communications when you have chosen to receive them
• Comply with applicable legal and regulatory requirements

EMAIL & MARKETING COMMUNICATIONS

If you subscribe to the EMORTAL mailing list, we may send you emails about new releases, collaborations, events, promotions, and other EMORTAL news.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.

Transactional communications—including order confirmations, shipping notifications, customer-service messages, and other communications necessary to complete your purchase—are separate from promotional marketing communications.

HOW WE SHARE INFORMATION

EMORTAL does not sell your personal information for monetary compensation.

We may share personal information with service providers when necessary to operate our business and provide our services. These may include Shopify, payment processors, shipping and fulfillment providers, analytics providers, marketing platforms, and other companies that help us operate emortalshop.com.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect EMORTAL, our customers, or others from fraud, security threats, or unlawful activity.

If EMORTAL is involved in a merger, acquisition, sale, restructuring, or transfer of business assets, personal information may be transferred as part of that transaction as permitted by applicable law.

SHOPIFY

Our online store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to offer and sell our products and services.

Shopify may collect and process personal information in connection with your use of our store, including information necessary to provide checkout, payment, security, analytics, and other ecommerce services.

Shopify's handling of personal information is governed by its own privacy practices and applicable laws.

COOKIES & TRACKING TECHNOLOGIES

EMORTAL and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand how visitors interact with the site, improve performance, measure marketing effectiveness, and provide relevant advertising where permitted.

Your browser and our available privacy tools may allow you to control certain cookies and tracking technologies.

Disabling some cookies may affect the functionality of certain parts of the website.

THIRD-PARTY SERVICES & LINKS

Our website may contain links to websites or services operated by third parties.

EMORTAL does not control the privacy practices of third-party websites and is not responsible for how those third parties collect, use, or protect information.

We encourage you to review the privacy policies of third-party services you choose to use.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain appropriate business and transaction records, resolve disputes, prevent fraud, and comply with legal, tax, accounting, and regulatory requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include the ability to request access to, correction of, or deletion of certain personal information, as well as other rights provided by applicable law.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

CHILDREN'S PRIVACY

EMORTAL's website and online store are not directed toward children for the purpose of collecting their personal information.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information improperly, please contact us.

SECURITY

We take reasonable administrative, technical, and organizational measures to help protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this policy.

CONTACT US

For questions about this Privacy Policy, our privacy practices, or requests regarding your personal information, contact:

EMORTAL
338 S Western Ave Ste C
Los Angeles, CA 90020
United States

Email: inquiry@emortalshop.com