TERMS & CONDITIONS
TERMS OF SERVICE
Last Updated: August 10, 2026
Welcome to EMORTAL. These Terms of Service ("Terms") govern your access to and use of emortalshop.com (the "Site") and your purchase of products and services from EMORTAL.
By visiting our Site, creating an account, placing an order, or otherwise using our services, you agree to these Terms. Please read them carefully before using the Site.
ONLINE STORE TERMS
By using this Site, you represent that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use the Site.
You may not use our products, Site, or services for any unlawful or unauthorized purpose or violate any applicable laws in connection with your use of the Site.
We reserve the right to refuse service, cancel orders, limit quantities, or restrict access to the Site when reasonably necessary, including in cases of suspected fraud, misuse, unauthorized resale, or violation of these Terms.
PRODUCTS & AVAILABILITY
EMORTAL produces and sells apparel, headwear, accessories, collectibles, and other goods, including limited-run and collaborative products.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, modify product specifications, or withdraw products from sale without prior notice.
Because some EMORTAL products use garment-dyeing, washing, distressing, leather, handmade construction, or other production processes that create natural variation, individual products may vary slightly in color, texture, finish, measurements, or appearance.
These variations are part of the character of the product and are not necessarily considered defects.
PRODUCT COLORS & IMAGES
We make reasonable efforts to accurately display our products, including their colors, materials, details, and appearance.
However, colors and appearance may vary depending on your device, display settings, lighting conditions, photography, and natural variations in materials or manufacturing.
We cannot guarantee that the color displayed on your device will exactly match the physical product.
PRICING
Prices displayed on the Site are subject to change without notice.
We reserve the right to correct pricing errors, product-description errors, promotional errors, or other inaccuracies.
If an error affects an order you have already placed, we may contact you for instructions or cancel and refund the affected order.
Applicable sales tax will be calculated at checkout based on the shipping destination and applicable tax requirements.
ORDERS
Placing an order does not guarantee acceptance of that order.
We reserve the right to refuse, limit, or cancel an order for reasons including product availability, pricing or listing errors, suspected fraud, payment issues, unauthorized resale, or other circumstances that reasonably require cancellation.
If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.
You agree to provide current, complete, and accurate purchase, billing, shipping, and contact information when placing an order.
PAYMENT
Payments are processed through Shopify and available third-party payment providers.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your purchase.
EMORTAL does not directly store your complete credit or debit card information.
SHIPPING
We currently ship within the United States and to select international destinations, including Canada.
Available shipping methods, rates, and estimated delivery times are displayed at checkout.
Orders of $80 USD or more qualify for free standard shipping within the United States, unless otherwise stated during a promotion.
Customers are responsible for providing a complete and accurate shipping address. EMORTAL is not responsible for delays or delivery problems resulting from incorrect or incomplete information submitted by the customer.
International customers are responsible for applicable duties, import taxes, customs charges, brokerage fees, or other charges assessed by the destination country or carrier unless otherwise stated at checkout.
Shipping and delivery estimates are not guarantees and may be affected by carrier delays, weather, customs processing, holidays, or circumstances outside EMORTAL's reasonable control.
RETURNS, EXCHANGES & STORE CREDIT
Returns, exchanges, store credit, and final-sale merchandise are governed by our current Refund Policy.
Please review the Refund Policy before completing your purchase.
Items must meet the eligibility requirements stated in the Refund Policy to qualify for return, exchange, or store credit.
Sale, promotional, limited-release, or other merchandise identified as final sale may not be eligible for return or exchange.
ACCOUNTS
If you create an account with EMORTAL, you are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.
You agree to provide accurate information and to promptly update information when necessary.
We reserve the right to suspend or terminate accounts reasonably believed to be associated with fraud, misuse of the Site, unauthorized activity, or violations of these Terms.
ELECTRONIC COMMUNICATIONS
When you visit emortalshop.com, place an order, create an account, subscribe to communications, or contact EMORTAL electronically, you consent to receiving communications from us electronically when appropriate.
These communications may include order confirmations, shipping notifications, customer-service correspondence, account-related notices, and other transactional communications.
Marketing communications are subject to your applicable communication preferences and opt-out rights.
INTELLECTUAL PROPERTY
Unless otherwise indicated, the Site and its content—including EMORTAL names, trademarks, logos, graphics, artwork, photographs, product designs, text, videos, and other original content—are owned by or licensed to EMORTAL and are protected by applicable intellectual-property laws.
You may access the Site for personal, non-commercial use.
You may not reproduce, modify, distribute, sell, license, publish, commercially exploit, or create unauthorized derivative works from EMORTAL content without prior written permission from EMORTAL or the applicable rights holder.
Nothing in these Terms transfers ownership of EMORTAL intellectual property to you.
USER CONTENT & SUBMISSIONS
If you voluntarily submit reviews, photographs, comments, feedback, suggestions, or other content to EMORTAL, you represent that you have the right to provide that content and that doing so does not violate the rights of another person.
You retain ownership of your original content.
When you intentionally submit content to EMORTAL for publication, promotion, reposting, or use in connection with our business, you grant EMORTAL a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and adapt that content for those purposes, subject to applicable law.
THIRD-PARTY SERVICES & LINKS
The Site may contain links to or integrate with services operated by third parties, including payment providers, shipping providers, social-media platforms, and other service providers.
EMORTAL does not control third-party websites or services and is not responsible for their content, availability, security, or privacy practices.
Your use of third-party services may be governed by separate terms and privacy policies.
PROHIBITED USES
You may not use the Site to:
- Violate applicable laws or regulations.
- Infringe intellectual-property or other legal rights.
- Submit fraudulent or misleading information.
- Transmit malicious code, viruses, or other harmful technology.
- Attempt to gain unauthorized access to the Site or related systems.
- Interfere with the operation or security of the Site.
- Collect information about other users without authorization.
- Use automated systems to abuse, disrupt, or improperly access the Site.
- Engage in fraudulent purchases or payment activity.
We may restrict or terminate access to the Site for violations of these Terms.
INTERNATIONAL USERS
EMORTAL operates from the United States.
If you access the Site or purchase products from outside the United States, you are responsible for complying with applicable local laws and regulations.
International availability of products, shipping options, and services may vary by destination.
DISCLAIMER OF WARRANTIES
To the extent permitted by applicable law, the Site and its content are provided on an "as is" and "as available" basis.
While we make reasonable efforts to provide accurate information and reliable service, we do not guarantee that the Site will always be uninterrupted, error-free, secure, or free from technical problems.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable consumer-protection laws.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, EMORTAL and its owners, employees, representatives, affiliates, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of, or inability to use, the Site or services.
Nothing in these Terms limits liability that cannot lawfully be limited or excluded.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless EMORTAL and its owners, employees, representatives, and affiliates from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of the Site, your violation of these Terms, or your infringement of another person's rights.
TERMINATION
We reserve the right to suspend or terminate access to the Site or services when reasonably necessary due to a violation of these Terms, suspected fraud, unlawful activity, security concerns, or misuse of our services.
Provisions that by their nature should survive termination will continue to apply.
GOVERNING LAW
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles, except where applicable law requires otherwise.
Nothing in these Terms limits any rights or remedies available to consumers that cannot legally be waived.
SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in effect.
ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refund Policy, Shipping information, and other policies referenced on the Site, constitute the agreement between you and EMORTAL regarding your use of the Site and applicable purchases.
CHANGES TO THESE TERMS
EMORTAL may update these Terms periodically to reflect changes to our business, services, policies, or legal requirements.
The most current version will be posted on this page, and the Last Updated date will be revised when changes are made.
Your continued use of the Site following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
CONTACT US
Questions about these Terms may be directed to:
EMORTAL
338 S Western Ave Ste C
Los Angeles, CA 90020
United States
Email: inquiry@emortalshop.com